What will I learn?
In this course, you will learn actionable strategies and tactics from industry veteran, Chase Buckner, HighLevel's Director of Marketing. Drawing upon his rich experience and insights, Buckner reveals the steps to reduce client churn to zero. Whether you're new to the field or an experienced professional, this webinar aims to equip you with the tools necessary to enhance client relationships and drive your business growth.
Chase will show you:
- How to establish client relationships by delivering automated, immediate results
- Effective utilization of SMS webchat widget and GMB chat activation for superior communication
- Techniques to streamline client communication by integrating it into a single application
- Implementation of the Missed Call Text Back and the 'Fast Five' automation for enhanced interaction
- Understanding the purpose and advantages of a LinkTree page and its optimal usage
- Implementing key nurture automations for newly acquired leads
- How to efficiently use a template for segregating charges for software and services.
This course is designed to arm you with practical strategies and a deeper understanding of the factors that influence client churn. Upon completion, you'll be better prepared to navigate these challenges, improve your client relations, and ultimately, drive your business towards sustainable growth.
Meet your instructors
Chase Buckner
Director of Marketing, HighLevel
Chase Buckner is the Director of Marketing at HighLevel, the all-in-one, white-label sales & marketing platform for agencies. Prior to joining the team at HighLevel, Chase and a partner built a full-service agency from scratch that they grew to over 7-figures in ARR.
Ian Garoian
Customer Success Specialist
Ian is part of the customer success team here at SegMetrics. On the day-to-day, he helps customers get their integrations configured. He also maintains the SegMetrics knowledge base and other learning materials, such as this course. Ian, and Keith created this course to give new and existing users a better grasp at configuring their SegMetrics accounts the right way!
Example Curriculum
